Server Hardware The server is the heart of a hosting company, which means if its down for even just a couple minutes then you start to loose money and your reputation degrades. No hosting company can afford to have this happen, we have relized this and have spent extra money to make sure this rarely happens by purchesing the highest grade equipment. We believe that if more money is spent into the equipment that hosts our clients then this will cut down on downtime. Along with true server redundency we can guarantee our clients optimal uptime.
24/7 Manned Support Do you want a host that actually offers 24/7 support? We strive to respond to your tickets as fast as possible. We offer a 1 hour guarantee response on an issue but in most cases you will almost always get a response in just a few minutes after your submission. We know how it feels to have to sit and wait for a response on an issue that in most cases you want answered and fixed promptly. That is why we don’t make you wait.
Software With all accounts you will be given one of the best control panels to help you manage your hosting account. All accounts use the control panel known as cPanel, we also provide Fantastico with all accounts. Fantastico is pre-installed into your cPanel and ready for you to use and with Fantastico you can install dozens and dozens of scripts available to you which install instantly with a click of a button. We also provide you with details statistics of your website accessible via cPanel. To see everything offered in cPanel go to our home page and login to our demo account.
Cheap and Reliable
Unlike lots of other hosts we don’t oversell. We don’t try to lure our customers in with catchy unlimited or high resource offers just to get your money and then once you use just some of your resources they suspend your account because of high resource usage. We don’t do any of that; we offer sensible amounts of resources at cheap prices. This also allows us to be more stable then our competitors. We believe at the level of service and resources we provide that we are one of the most affordable hosts on the web.
Customer Satisfaction
Customer satisfaction is our number one goal and is put before anything else. We want our company to continually to grow, but we cannot do it without satisfied customers. Whether its helping you transfer your domain to installing a difficult script, we will be there at your side until you are satisfied. If you ever encounter poor customer support please contact our group supervisor so that we can take all steps to satisfy you. If you are still not happy with our services please contact our support desk for a refund. We offer a 30 day no questions asked refund policy. We understand that our true concern for our clients is something that competitors are lacking.
